Hp printers are the widely used peripherals for accomplishing printing tasks. But, before you can actually start using your printer, you need to complete the printer set up process via 123.hp.com/setup. The setup process is done after you connect the computer and with the help of a USB cord.
But, sometimes, you are unable to complete the setup process because you see an error message that tells of an issue during the setup. One of the commonly faced error messages is “setup failed due to plug and play error hp printer”. But, do not worry, if you are also seeing this message on your screen because there are several fixes you can try to get rid of it. Hence, let us take a glance at the ways for fixing the error without any delay.
Troubleshoot hp printer plug and play error
Method 1- ensure the compatibility of the USB cable
In case you are using an incompatible USB cable to connect your hp printer and the computer, then you will never be able to set it up. In hp devices, it is recommended to use USB cables that are less than 3 meters which are equal to 9 feet 10 inches in length. In case, it is longer than the prescribed length, then you should not delay in replacing it with supported cable.
Method 2- ensure the connectivity of the USB cable
The part of the USB cable that connects to the product can be inserted in one direction. Make sure that the icon of the USB cable faces upwards.
To connect it properly, you need to insert its small end completely into the USB port. In case the need arises, you can also try to disconnect the USB cable and reinsert it again. As soon as you do it, the Plug and Play installation should start automatically.
If the issue persists, go to the next method
Method 3- reset the printer
To reset your HP printer, follow the steps given below:
- First, power on your printer, if you haven’t done it already.
- Before continuing, ensure that the printer is not making any noise and is idle.
- Now, you need to disconnect the power cord from the back of the printer.
- Also, unplug the power cord from the wall socket and for a minute.
- Plug the power cord back again and reconnect the cord to the rear of the printer as well.
- Finally, turn on your printer and see if the issue has resolved.
In case you still see the plug and play error message, you can try other troubleshooting methods which include refreshing the Windows Device Manager and uninstalling the HP driver and software applications. Other than this, you can also try to remove unnecessary files and folders. Turning off programs that run in the background may also help you in this situation. After trying all the workarounds, the error “setup failed due to plug and play error hp printer” will be resolved completely.