May 21, 2018

Privacy Policy

hp-customer-service.net understands the importance of privacy, security, and protection of the data as well as information provided by the customers and its partners, globally. Being a worldwide established organization, with business processes, legal entities, and technical systems, we try our best to offer complete protection across all of our operations. In addition, we also strive to deliver strict, regular policies and procedures.

With this privacy policy , we are making you understand about the ways we collect and then use your information. This information includes the data we collect from you during the online activities, use of devices, and other info given to us for the purpose of purchasing our products and getting support for any of them.

This privacy policy doesn’t implement to third-party services, websites, applications and items that may be accessed via different links we have given to our HP services page for your help. Clicking those links may cause you to leave our website and then result in the collection or sharing of the info about you by a third-party.

We don’t advertise, support, or control any representations about those websites you visit by clicking any link. Also, we have no control over their privacy practices as they may be different from the one mentioned here. We recommend you to go through their privacy policy before you allow them the collection and use of your personal data.

Please choose the different region to access different products and view the particular privacy policy. In case of difference between any courtesy translations, the English version will be displayed.

hp-customer-service.net Privacy Principles

Being a reliable name in this industry, we are committed to the following principles that are based on worldwide popular frameworks as well as principles of data and privacy protection:

Transparent, Lawful and Equality

We use and process the personal data as per the specified laws. We also maintain complete transparency as well as fairness with our customers. All our data processing activities take place with the consent of our customers and in accordance with the law.

Notice and preference of data use

To be transparent with our customers, we give them a clear notice and complete freedom to know about the kind of data we collect and the purpose of its collection.

Data Access

We give our customers ability to check, edit, correct or delete the personal data you provide us during purchase or while availing our support services.

Data Security

In order to protect your personal data from unauthorized access or use, we use strong information security software in all our operations. All our products and support services go through strict and advanced data security protection levels before they offered to the customers.

Data Integration

We use the personal data of the customers only for the purpose mentioned at the time of its collection. We take complete responsibility for ensuring that your data is safe, complete, and accurate.

How we use Data?

We only collect and use your personal data to manage as well as maintain your relationship with hp-customer-service.net and to serve you better in future. By using your data, we review the following:

  1. Customer Experience
  2. Transaction Support
  3. Support for products
  4. Admin communications
  5. Data security
  6. Research and Innovation
  7. Compliance with law

What data do we collect?

We may collect your data via your use of our products and services while communicating with our support executives. The data we collect depends on the purpose for which you are interacting with our technicians or representations. During the conversation, you may have to provide the following data:

  • Payment data
  • Contact data
  • Account data
  • Location data
  • Security credentials
  • Demographic data
  • Social media data
  • Preferences
  • Other unique personal identification info

Data that automatically gets collected when you use our HP services

  • Usage data of the HP product
  1. Device data
  2. Performance data
  3. Application data
  4. Website browsing data
  5. Aggregated data

Children’s Privacy

hp-customer-service.net doesn’t intentionally collect information from the children as specified by the local laws.

How we maintain the security of your data?

In order to prevent misuse and unauthorized access of your data, we use physical, technical, and administrative measures. This safeguards the information you provide while availing our support services or accessing our products and services.

With whom we share the data?

We share your data with:

  • Service providers
  • Corporate transactions
  • Compliance with law
  • With the third-parties, in order to provide you required services and support

DISCLAIMER: The brand names, logos, images or other media used on this site are only used for the purpose of reference. We are not directly associated with any of the brands. We are independent HP Customer Service provider. hp-customer-service.net team of technicians is are working dedicatedly to assist the troubled clients by using our knowledge and skills.